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Trotti, John

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Monday, May 02, 2011 8:00 PM

We Are Listening

By: Trotti, John Comments

There were two major themes at ConExpo this year: For the product and services providers, it was, “We’re listening hard to what our customers are telling us,” while from contractors, the focus was on getting a better handle on both the equipment and productivity systems…in essence, “Give us access to training.” And what was clear throughout was that both sides were getting their messages heard.
In interview after interview with exhibitors about what they were hearing from attendees, their response was, “We need help getting the most from our equipment and people,” and we’ve taken this to heart ourselves…so much so, in fact, that the lead article in our June Technology issue is about training, and starting with our July/August issue the magazine will feature a Training Department in which we look at practical applications by readers such as you.
Do you have some training experiences to share with others? How about giving me a shout at jtrotti@forester.net and let’s see about including them in upcoming issues.

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